We had very prompt and professional service. I called Monday morning and they were out that afternoon to assess my door issue. We had a minor hiccup after the fix, but again, they were there promptly the same day and had that fixed. Based on my experience and level of service, I would recommend them.
Just about an hour ago, I placed a call-in to an issue with the new spring installation that they did over a month ago on my main garage door. I guess they had someone in my neighborhood so they sent him over, and within less than an hour, they had the problem fixed…very impressive with the support they have and I think they earned a repeat customer. Thank you for the job well done btw!
Had a garage door cable come off track and a customer car was stuck inside my shop because of it. Trying to run a glass shop, this was a major problem for me and my customer. Placed the call and within 5 minutes they were here. Not to mention the job was done in 10 minutes…they saved the day! They were done and on the road before I even had the car put back together. Very fast service and a job well done. Thank you!!
If you need professional help with an existing overhead door, call Adams. I needed a couple of parts for mine and their service was excellent. Price was competitive as well. They sell and install new doors, openers etc. and based on their customer service, I’d certainly give them a chance.
I’ve used Adams in the past and will use them again. Technician arrived within an hour of my call. Quickly diagnosed the issue and made the repairs. He also took the time to explain some installation issues with my door that contributed to the hinges breaking. Since I’ve been considering a new door, he also took the time to explain the features and construction of the doors/openers they carry and provided me with a rough estimate so I could consider a future replacement. Fast, friendly, knowledgeable.
We have used them 3 times over the past several years…they have always been punctual and courteous, and provided same day service. The first time we called them several years ago, it was stupid user error by us as new home owners, and the man who came took the time to educate us…They have also gone above and beyond…which I really appreciate!